Frequently Asked Questions
Everything you need to know about our chef-inspired workwear.
Where are Service Works products manufactured?
Our products are designed in London and ethically manufactured with our partners in India and across Europe, using heavy-duty organic cotton and sustainable fabrics.
How long does shipping take within the UK?
Standard UK shipping typically takes 2-4 business days. Express options are available at checkout for next-day delivery on orders placed before 12pm GMT.
What is your return policy?
We offer a 14-day return window for all unworn and unwashed items. Please ensure all original tags are attached to be eligible for a full refund.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary by destination and will be calculated at the checkout stage.
How should I care for my Service Works garments?
To maintain the longevity of our heavy-duty fabrics, we recommend washing at 30°C and hanging to dry. Avoid tumble drying to prevent shrinkage.
Are your trousers suitable for professional kitchen use?
Absolutely. Our 'Chef Pants' are designed with the rigors of a professional kitchen in mind, featuring reinforced stitching and breathable organic cotton.